TRAINING MANAGING CONFLICT & DEALING WITH DIFFICULT PEOPLE

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TRAINING MANAGING CONFLICT & DEALING WITH DIFFICULT PEOPLE Training Manajemen Konflik Training Persetujuan Dengan Difficult People OBJECTIVES After completion of this course, the participant should be able to: 1. Understand the role and function of managers in conflict resolution within the groups and the organizations. 2. Understand a number of  essential conflict management approaches and an associated range of strategies, tactics, and techniques. 3. Develop skills of communication and assertiveness…

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