TRAINING PROFESSIONAL BUILDING AND MANAGE CONTACT CENTER FOR YOUR CUSTOMERS Training Memanajemen Customer Satisfaction Training Memaksimalkan Biaya Operasional PROGRAM OUTLINE Your take away: The knowledge of managing your customers satisfaction Optimization of your operation cost Improving the workforce productivity through performance tracking Identified necessary technology and infrastructure for contact center Ability to identify key performance measurements in Contact Center What You will Cover Contact Center, the heart of your service…
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