TRAINING COMMUNICATION, ASSERTIVENESS AND CONFLICT MANAGEMENT

Training Komunikasi, Asertif, Dan Pengelolaan Konflik

Training Emotional Intelligence

TRAINING OBJECTIVE 

* Understand why people communicate and behave differently
* Be more assertive in dealing with other in most situations
* More understand on human feeling, thinking and behaviour
* Successfully resolving conflicts
* Be prepared to manage conflict involve bosses, peers and sub ordinates

MATERIAL OUTLINE COMMUNICATION, ASSERTIVENESS AND CONFLICT MANAGEMENT :

1. Knowing yourself before knowing others
+ Effective Communication
+ How to manage a good massage
2. Developing your emotional intelligence
3. Empathy Communications
+  Listening not hearing
+ Becoming Interactive Listener
+ Becoming massage centre  vs  speaker centred
+ Planning, organize meetting and presentation
4. Advantages of assertives behaviour and why you should develop the skills
5. Being assertive in difficult situation
+ Positive Thinking and creative
+ Presentations overview
6. Interpersonal Communication and team work
+   Small group dynamic
+ Problem solving in a small group setting
7. Managing Conflik using assertive behaviour
8. Presenting creating hard feeling
9. Handling Objection and criticisms in team environment
10. Handling Objection or respons of the audience

PARTICIPANS 

All Staff, Sepervisor, Secretary,  Manager yang berkepentingan untuk berkomunikasi dan penanganan konflik dengan lebih baik/efisien

INSTRUCTOR :

Ir. Iim Takwim, MM.

Ir. Iim Takwim, MM,  sarjana lulusan Universitas Pasundan adalah Ketua Program Studi Teknik Industri pada STT Jabar serta Lecture  of  Production System, Management Information System, Simulation System, Product Design System, Product Design of Facilities, Research of Operation,  System of  Performances  Analysis, Feasibility Study of  Industries, Inventory Control and Network Planning, Performance and Productivites of Management Industries. Begitu banyak  pengalaman  profesi beliau di berbagai  bidang  industri , antara lain :
* Production System & Procedures Plan of Manufacturing   at PT. IPTN
* Technical Staff  of Industrial Engineering Division at PT. IPTN (Sub-Contractors,   Off-Load and Industrial Domestic Guidance
* Assisstant  Manager of HRD  of  Textile Industry
* Manager of Production in Garments Industry at PT. Fit-U
* Production Manager and Junior Consultan of ISO 9001
* Berbagai  topic Training dan  Scientific Work beliau,  antara lain :
* Instructure Bar-chat and  Line Balancing Job Establishment and Grading System
* Awareness and Introduction of   ISO 9001 : 2000 (QMS)
* Junior of  Management Representative ISO 9001 : 2000 of Production
* Iron Casting Technology at IRDMMI/MIDC and JICA-Jepang
* Management Strategi and Competency
* Total Quality Management
* Logistic and Supply Change Management (SCM)
* Integreted System of Industrial Management
* Cost Of Project  and Tools Management
* Corporate Social Responsibility
* Six and Lean Sigma
* Competency Of Professional-SDM, serta banyak lagi lainnya.

Metode :

Kelas interaktif (ceramah dan studi kasus), metode penyelenggaraan dapat dilakukan melalui training online, training zoom ataupun training tatap muka

Jadwal Training Terbaru di Tahun 2023

Januari : 10-11 Januari 2023
Februari : 7-8 Februari 2023
Maret : 7-8 Maret 2023
April : 18-19 April 2023
Mei : 16-17 Mei 2023
Juni : 6-7 Juni 2023
Juli : 11-12 Juli 2023
Agustus : 22-23 Agustus 2023
September : 12-13 September 2023
Oktober : 10-11 Oktober 2023
November : 7-8 November 2023
Desember : 5-6 Desember 2023

Jadwal tersebut juga dapat disesuaikan dengan kebutuhan calon peserta

Investasi training perdagangan internasional online tahun 2023 ini :

Investasi pelatihan selama tiga hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.

Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Fasilitas Pelatihan untuk Paket Group (Minimal 2 orang peserta dari perusahaan yang sama):

• FREE Airport pickup service (Gratis Antar jemput Hotel/Bandara)
• FREE Transportasi Peserta ke tempat pelatihan .
• Module / Handout
• FREE Flashdisk
• Sertifikat
• FREE Bag or bagpackers (Tas Training)
• Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
• 2xCoffe Break & 1 Lunch, Dinner
• FREE Souvenir Exclusive

Jadwal Pelatihan masih dapat berubah, mohon untuk tidak booking transportasi dan akomodasi sebelum mendapat konfirmasi dari Marketing kami. Segala kerugian yang disebabkan oleh miskomunikasi jadwal tidak mendapatkan kompensasi apapun dari kami.

 

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