DAFTAR ISI
TRAINING MANAGEMENT SKILLS FOR SUPERVISORS
Training Keterampilan Manajemen Untuk Supervisor
Training Plan, Organize, Communicate And Monitor
Description
It’s time to take your management skills to a higher level of proficiency. Develop the crucial management tools to help fully lead and motivate your team.
Change is the norm, and your management skills must meet the challenge. You are responsible for your own productivity and that of your staff. The diversity of your team is changing…your day-to-day dealings may now include colleagues, your boss and senior management who have different interests and viewpoints.
This management skills seminar equips you with proven supervisory techniques that you can put into action immediately…plus the tools savvy supervisors use to plan, organize, communicate and monitor effectively in every situation. With the help of these basic management skills, you’ll be able to examine your daily responsibilities outside of the office, in the company of your peers…to learn “the ropes” of management…and to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.
How You Will Benefit
* Understand the management skills needed to succeed in a rapidly changing environment
* Learn to plan, organize, communicate and monitor
* Apply the most appropriate supervisory style to each individual and situation
* Understand your legal responsibilities
* Learn management skills to help you give constructive criticism
* Maximize productivity by leveraging diversity and individual differences
* Learn techniques to help you cope with difficult employees
* Use delegation for effective employee development, time management and motivation
* Increase job satisfaction and work output through coaching
What You Will Cover
Embracing Your New Role and Expectations
* What your boss, employees, peers and senior management expect from you in your supervisory role
* Four basic management functions: planning, organizing, communicating, monitoring
Managing a Diverse Workforce
* Diversity issues and how they affect you, your work unit and your company
* Understand the American with Disabilities Act (ADA), hostile environment and other key laws and legal terms relevant to your supervisory position
Filling Your Communication Skills Toolbox
* Advantages and disadvantages of one-way and two-way communication and when to use each
* Capitalize on the benefits of e-mail
Communication, Building and Boosting Team Performance
* Demonstrate paraphrasing to check for content understanding
* Experience the impact of nonverbal communication
* Send harmonious messages
* How to ask questions that get the answers you really need
Coaching for High Quality Performance
* How to give and receive criticism constructively
* How to minimize defensiveness in yourself and others
* Demonstrate a five-step coaching discussion model
Creating a Motivating Environment
* Establish the essentials of a motivating environment
* Demonstrate rules for reinforcing productive behavior
Taking Delegation, Performance and Team Development to the Next Level of Excellence
* Use delegation as a motivational tool
* Develop a strategy for solving a current employee motivational problem
Managing Performance Appraisals
* Understand your company’s appraisal system
* Record-keeping and compliance issues
* Write a performance appraisal document
* Conduct an effective performance appraisal meeting
Managing Time Effectively
* Key principles of effective time management
* Share time management best practices
* Five stages of managing meetings
Planning for Continuing Growth
* Select and prioritize your own next steps
* Develop an action plan for continuing professional development
Who Should Attend
New supervisors with less than five years of supervisory experience and process and production supervisors who want the benefit of basic management skills training.
Extended Training Description
Learning Objectives
* Understand How to Succeed in a Rapidly Changing Environment
* Learn How to Plan, Organize, Communicate and Monitor
* Apply the Most Appropriate Supervisory Style to Individuals and Situations
* Understand Your Legal Responsibilities
* Solve Problems Effectively by Using Active Listening Skills to Ask the Right Questions
* Learn How to Give Constructive Criticism
* Understand How to Apply Various Motivation Techniques
* Maximize Productivity by Leveraging a Diverse Workforce
* Learn Techniques to Help You Cope with Difficult Employees
* Use Delegation for Effective Employee Development, Time Management and Motivation
* Learn a Five-Step Coaching Model and Create an Action Plan
Embracing Your New Role
* Establish Your Overall Objectives for the Course
* Discuss What Your Boss, Employees, Peers and Senior Management Expect from You in Your Supervisory Role
* Define and Discuss the Four Basic Management Functions: Planning, Organizing, Communicating, Monitoring
* Demonstrate Three Supervisory Styles and Discuss When and How to Use Each One
Managing a Diverse Workforce
* Discuss Various Kinds of Diversity and Explain How It Affects You, Your Work Unit, Your Company
* Explain the Key Laws Relevant to Your Supervisory Position
* Explain the American with Disabilities Act (ADA), Hostile Environment and Other Key Laws and Legal Terms
* Discuss Your Obligations Regarding These Laws
* Demonstrate How to Handle Challenging Situations in Legally Solid Ways
Filling Your Communication Skills Toolbox
* Discuss Advantages and Disadvantages of One-Way and Two-Way Communication and When to Use Each
* Capitalize on the Benefits of E-mail
* Demonstrate Paraphrasing to Check Content Understanding
* Experience the Impact of Nonverbal Communication
* Send Harmonious Messages
* Ask Questions That Get the Answers You Need
Coaching for High Quality Performance
* Demonstrate Giving and Receiving Criticism Constructively
* Explain How to Minimize Defensiveness in Yourself and Others
* Specify Your Own Coaching Strengths and Weak Spots
* Demonstrate a Five-Step Coaching Discussion Model
* Deliver and Profit from Peer Feedback
Creating a Motivational Environment
* Explain the Components of a Motivating Environment
* Discuss How Behavior Is a Function of Its Consequences
* Demonstrate Rules for Reinforcing Productive Behavior
* Explain How to Avoid Common Reinforcement Mistakes
* Use Delegation as a Motivational Tool
* Develop a Strategy for Solving a Current Employee Motivational Problem
Managing Performance Appraisals
* Discuss Your Company’s Uses of Its Appraisal System
* Demonstrate How to Keep Effective Records
* Explain How to Protect the System’s Legal Integrity
* Write a Performance Appraisal Document
* Conduct a Performance Appraisal Meeting
* Cope with Various Employee Reactions
Managing Time Effectively
* Understand Key Principles of Managing Time Effectively
* Share Time Management Best Practices
* Explain How to Avoid Typical Time Wasters
* Demonstrate Five Stages of Managing Meetings Effectively
Planning for Continuing Growth
* Select and Prioritize Your Own Next Steps
* Develop an Action Plan for Continuing Professional Development
* Critique Other Action Plans and Recommend Strategic Action Steps
Metode :
Kelas interaktif (ceramah dan studi kasus), metode penyelenggaraan dapat dilakukan melalui training online, training zoom ataupun training tatap muka
Jadwal Informasi Training Tahun 2024 :
16 -17 Januari 2024
13 – 14 Februari 2024
5 – 6 Maret 2024
24 – 25 April 2024
21 – 22 Mei 2024
11 – 12 Juni 2024
16 – 17 Juli 2024
20 – 21 Agustus 2024
17 – 18 September 2024
8 – 9 Oktober 2024
12 – 13 November 2024
17 – 18 Desember 2024
Jadwal training diatas dapat berubah sewaktu-waktu. Untuk memastikan jadwal pelatihan fix running di tahun ini silahkan konfirmasi jadwal dan lokasinya melalui whatsapp marketing kami
LOKASI DAN INVESTASI
Lokasi Pelatihan Diotraining.com :
- Yogyakarta, Hotel Dafam Fortuna Grande Malioboro (6.000.000 IDR / participant)
- Jakarta, Hotel Amaris Kemang (6.500.000 IDR / participant)
- Bandung, Hotel Neo Dipatiukur(6.500.000 IDR / participant)
- Bali, Hotel Ibis Kuta (7.500.000 IDR / participant)
- Lombok, Hotel Jayakarta (7.500.000 IDR / participant)
LOKASI DAN INVESTASI
Investasi Pelatihan tahun 2024 ini :
Investasi pelatihan selama tiga hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.
Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.
Fasilitas Pelatihan :
- Airport pickup service (Gratis Antar jemput Hotel/Bandara Khusus Bali dan Bandung)
- Akomodasi Peserta ke tempat pelatihan .
- Module / Handout Softcopy ataupun Hardcopy
- Flashdisk atau Link Download Material
- Sertifikat dan dokumentasi
- Bag or bagpackers (Tas Training)
- Training Kit (Blocknote, ATK, etc)
- 2x Coffee Break & 1 Lunch, Dinner
- Souvenir Exclusive
Jadwal Pelatihan masih dapat berubah, mohon untuk tidak booking transportasi dan akomodasi sebelum mendapat konfirmasi dari Marketing kami. Segala kerugian yang disebabkan oleh miskomunikasi jadwal tidak mendapatkan kompensasi apapun dari kami.
Pendaftaran Pelatihan
Tingkatkan kompetensi Anda ke jenjang yang lebih tinggi dengan mengikuti pelatihan ataupun sertifikasi diberbagai bidang. Kami memahami betapa pentingnya keterampilan dan pengetahuan yang tepat dalam dunia kerja yang kompetitif saat ini. Untuk itu kami menawarkan program pelatihan yang terstruktur dan komprehensif, dikelola oleh para praktisi terbaik juga berpengalaman dibidangnya.
Dengan fokus pada penerapan praktis dan pengembangan keterampilan yang relevan, pelatihan ini akan membekali Anda dengan kompetensi yang diperlukan untuk sukses. Pelatihan yang Anda peroleh akan menjadi bukti keahlian Anda, membuka pintu untuk kesempatan yang lebih luas. Jangan biarkan kesempatan berlalu begitu saja! Segera daftarkan diri Anda dan dapatkan penawaran serta souvenir menarik dari kami. Informasi Pendaftaran Hubungi Tim Representatif Info Training Indonesia 082136930993